PiDuty.
Book Demo Start Free Trial
Part of the bestERP Ecosystem

Manage Your Entire
Solar Business
in One Platform

Solar CRM, Service, Warranty & AMC Management Platform

Manage customers, installations, service requests, warranties, AMC contracts, technicians and solar assets from a single platform built for Indian solar businesses.

Start Free Trial Book Demo
Trusted by 100+ Solar Companies
Manage 50,000+ Solar Assets
99.9% Uptime & Reliability
PiDuty Premium SaaS Showcase
Mobile App Included
QR Asset Tracking
Multi-User Access
Cloud Based System
Live Technician Tracking
Asset Management
Live Operations Control Room

Track Core Solar Metrics In Real-Time

PiDuty replaces fragmented manual tracking with live, automated operational feeds. Monitor tickets, parts, warranties, and contracts from one dashboard.

14 Open
Active Tickets
14
8 Assigned · 6 Pending
3 Expiring
Warranty Expiry
1,824
3 expire within 30 days
+18 this month
AMC Revenue
₹12.4L
212 active contracts
Live
QR Scan Activity
347
scans today across India
The Solar Operations Gap

Managing Solar Service Operations Shouldn't Be This Hard

Solar businesses lose revenue daily to operational gaps. PiDuty bridges every one of them.

Operational Challenges
PiDuty Solutions

WhatsApp Chaos

Service requests get lost in group chats, team messages, and personal inboxes. No accountability.

Unified Ticket System

Every service request is logged, assigned, and tracked in one place. Full audit trail always.

Scattered Warranty Files

Warranty docs spread across Excel sheets, physical files, and shared drives — impossible to track.

Smart Warranty Tracking

Centralized warranty registry with auto-alerts 30 days before expiry. Claims handled in clicks.

Missed AMC Renewals

Recurring revenue slips away when contract renewal dates go unnoticed in busy operations.

Automated AMC Alerts

PiDuty sends renewal reminders, generates invoices, and tracks follow-ups automatically.

Zero Field Visibility

No real-time insight into where technicians are, what they're doing, or when jobs get done.

Live Technician Tracking

Real-time job status, GPS check-ins, and photo uploads keep your operations fully transparent.

Start Free Trial Now
Complete Platform Suite

One Platform for Solar CRM, Service, Warranty & AMC

Scroll through each module to see how PiDuty transforms your operations.

PiDuty CRM
1,482
Total Leads
349
Converted
Tata Power 50kW
Coimbatore · Installed
Waaree 10kW
Chennai · Pending

Solar CRM

Track solar sales queries, coordinate site surveys, and maintain secure lead logs across your team.

  • Customer & installation database
  • Lead tracking & conversion history
  • Site survey & quote management

Service Management

Assign breakdowns and preventive maintenance to technicians with zero manual tracking errors.

  • Instant ticket creation
  • Smart field staff allocation
  • Live ticket status updates

Warranty Tracking

Keep transparent asset warranty information accessible to both your team and customers at all times.

  • Component & system registration
  • Auto expiry alerts
  • Claims documentation helper

AMC Management

Drive recurring maintenance agreements with systematic renewal alerts and automated invoicing.

  • Contract templates & scheduling
  • Renewal invoice automation
  • Service visit tracking

QR Asset Tracking

Attach weatherproof QR tags to every solar asset for instant lifecycle lookups and ticket creation.

  • Unique QR per installation
  • Scan & raise tickets instantly
  • Full service history on-site

Technician App

Equip field teams with a purpose-built mobile app for capturing service logs directly on-site.

  • Job locations & GPS navigation
  • On-site photo & video uploads
  • Digital service reports & signatures
Try All Features Free
Smart QR Workflow

One QR Code. Complete Solar Asset Lifecycle.

From install to resolution — every step tracked automatically.

Install System
Generate QR
Customer Scan
Raise Ticket
Dispatch Tech
Resolve Issue

Install System

Solar hardware is deployed at the client site and all component details are logged into PiDuty's cloud database.

Generate QR Code

A unique, weatherproof QR tag is printed and attached to the inverter — linking it to the system's complete digital profile.

Customer Scans QR

The customer scans the QR code with their phone camera — no app needed — and lands on a secure service portal instantly.

Ticket Raised Automatically

The issue is logged as a service ticket with all asset data pre-filled. Notifications are sent to the manager immediately.

Technician Dispatched

The nearest available technician receives the job on their mobile app with GPS navigation and full asset history.

Issue Resolved & Logged

Technician closes the job, uploads photos, and logs parameters. Customer receives a WhatsApp confirmation instantly.

Adopt QR Tracking Today
Field Operations App

A Powerful Mobile App Built for Solar Field Teams

Click any feature chip to see it in action on the phone.

Navigation
1.2 km · 4 min away
Job #4839
Navigating to Murugan Mills
Offline Mode
12 records synced offline
Will sync when network returns
Job #4835 saved
Offline · pending upload
Photo Upload
Upload 2 Photos
Signature
Capture Signature
My Jobs
Job #4920 · HIGH
Inverter Fault · Salem
Job #4916 · SCHEDULED
Panel Clean · Coimbatore
Google Play Store Apple App Store
Complete Lifecycle

From Installation to Lifetime Support

Track customer assets seamlessly at every stage of their solar lifespan.

1

Solar Lead Tracking

Capture incoming customer queries, log site dimension details, and track quote estimations prior to contract closures.

2

Customer Onboarding

Create a full client profile with system specifications, site photos, and financial documentation in one place.

3

Installation

Track installation milestones, component deliveries, and assign unique weatherproof QR tags.

4

Warranty Registry

Register all components — panels, inverters, batteries — with warranty timelines and auto-expiry reminders.

5

Service & Maintenance

Execute corrective maintenance when issues arise. Use QR codes to dispatch field technicians and log checklists.

6

AMC Contracts

Sign annual maintenance contracts. Automate quarterly cleaning routines, electrical audits, and status updates.

7

SLA & AMC Renewals

Monitor contract expiration schedules. Generate invoice notifications and drafts, locking in lifetime revenue loops.

Customer Stories

Trusted by India's Leading Solar Businesses

See what solar professionals say after switching to PiDuty.

ROI Calculator

See Your Savings Before You Sign Up

Enter your business size and watch your potential returns calculate in real time.

1. Enter Your Business Size

102,000+
5500+
5500+

2. Your Estimated Annual Returns

476
Hours Saved / Month
on admin, follow-ups & coordination
₹4.0L
Revenue Recovered / Year
from missed AMC renewals & leakages
+36%
Renewals Increased
through automated reminders & alerts
Start Free Trial — See Real Results

*Estimates based on average PiDuty customer data. Actual results may vary.

AI Assistance

AI-Assisted Solar Operations

Maximize team productivity using our clean, assistive intelligence module built to suggest smart routing and priorities.

  • Smart ticket prioritization based on severity and historical patterns
  • Intelligent service recommendation for fast issue resolution
  • Optimized route dispatching for technician field trips
PiDuty AI Simulator
[Analyzing Live Ticket...]

"Inverter panel showing high heat levels, generation is down by 50%"

AI SUGGESTION: Priority CRITICAL

Recommendation: Dispatch field engineer within 4 hours. Probable cause: Cooling fan defect or heat-sink blockage.

Built for Solar Experts

Target Industries We Service

Customized workflows supporting commercial, residential and utility solar segments across India.

Solar EPC Companies

Integrate post-sales handovers with ease. Transfer asset bills from installation logs directly into warranty and ticketing databases.

Solar Installers

Eliminate manual spreadsheets. Give customers a simple QR code portal to request fast site-visit maintenance.

Solar O&M Providers

Manage preventive maintenance grids and automate technician dispatch notifications based on AMC contracts.

Rooftop Solar Businesses

Track residential customer systems, follow up on inverter warranties, and capture quick technician signatures.

Commercial Solar

Keep commercial clients up-to-date with WhatsApp notifications and systematic service history logs.

Industrial Solar

Track megawatt-scale performance parameters and assign emergency breakdown tickets with SLA monitoring.

Ecosystem Power Integrations

Part of the bestERP Ecosystem

PiDuty operates as a fully integrated module under the bestERP ecosystem. Seamlessly link service tickets with inventories, account ledgers, and technician payroll systems.

Sales CRM
Inventory
PiDuty Module
Projects
Accounts
HR & Payroll
Pricing Plans

Flexible Pricing Built For Indian Solar Companies

Select the plan that matches your current operating size. Scale as you add more installers and clients.

Starter

Best for small installers growing their service portfolio.

₹ 2,499 / month
  • Up to 3 Admins/Users
  • Up to 150 Solar Assets
  • Solar CRM & Lead Management
  • Basic Ticket Tracking
  • QR Code Asset Tags
  • Technician Mobile App
Start Free Trial
Recommended

Growth

Perfect for established O&M and rooftop solar teams.

₹ 4,999 / month
  • Up to 10 Admins/Users
  • Up to 800 Solar Assets
  • Solar CRM & Warranty Tracking
  • QR Code Tag support
  • Technician Mobile App (Android/iOS)
  • AI Priority Dispatch
Start Free Trial

Enterprise

For large-scale EPC groups & solar franchise networks.

₹ 9,999 / month
  • Unlimited Users
  • Unlimited Assets
  • Full CRM, Warranty, & AMC Platform
  • QR Code Asset Tracking
  • Custom API & ERP Integrations
  • AI-Assisted Scheduling & Dispatch
Start Free Trial
Reliable Partner

Backed by Ascent24 Technologies

PiDuty is proudly built by Ascent24 Technologies, an ISO 9001:2015 certified company with a 12+ year legacy of delivering high-performance CRM, custom software and enterprise ERP systems.

We work closely with Indian solar installers to guarantee uptime, custom report pipelines, and regular software feature releases.

12+

Years Industry Experience

ISO

9001:2015 Certified

100%

Indian Solar Centric

24/7

Enterprise Support

Help Center

Frequently Asked Questions

Everything you need to know about PiDuty Solar CRM and service operations software.

Solar Service Management Software is an end-to-end platform that helps solar EPC companies, rooftop solar installers, and O&M providers handle post-sales customer service, ticket allocations, preventive maintenance, warranty claims, and AMC schedules.

PiDuty allows you to register the solar panels, inverter, and battery warranty details during the installation phase. It keeps track of expiry dates, generates automated alerts before expiry, and simplifies the verification of warranty claims when service tickets are created.

By attaching a unique, weatherproof QR code tag to each solar installation, customers can instantly scan it with a mobile camera to raise service requests, view installation data, and access warranty details. Technicians can scan the same QR code to access the complete service history of that specific asset.

Solar AMC (Annual Maintenance Contract) software automates the creation, renewal, invoicing, and service schedules associated with annual maintenance contracts. It helps solar O&M companies ensure they never miss renewal deadlines and consistently deliver scheduled maintenance visits.

PiDuty stores a permanent digital ledger of all installations, QR scans, tickets raised, parts replaced, technician notes, and feedback. This comprehensive service history can be looked up in seconds via the dashboard or by scanning the installation's QR code.

Yes, PiDuty includes a dedicated Mobile App for Field Technicians. Technicians can view assigned jobs, navigate to customer sites, upload photos of the installation, record checklist parameters, and submit service reports directly from their mobile phones, even offline.

Yes, PiDuty integrates with WhatsApp, SMS, and Email to send instant automated notifications to customers when tickets are raised, technicians are dispatched, and service jobs are closed. It also sends AMC renewal reminders.

Yes. When a component (like an inverter or a solar panel) fails, PiDuty helps trace the vendor warranty, generate a warranty claim document, and follow up on the replacement status with the manufacturer.

Solar EPC companies manage complex handovers. PiDuty bridges the gap between project completion and operations. It facilitates smooth data transitions from structural installation lists into live AMC, warranty, and customer ticket trackers.

Yes! Scanning the QR code leads customers to a secure, mobile-optimized web portal where they can describe the issue, attach images, and submit the ticket immediately without installing any application.

PiDuty offers analytics on technician ticket resolution times, customer satisfaction levels, AMC renewal rates, upcoming contract values, warranty expirations, and common asset breakdown causes.

PiDuty supports multi-user access with customizable role-based permissions. Admins, managers, sales representatives, and field technicians each have their dedicated access rights.

Yes. PiDuty handles metadata for on-grid, off-grid, and hybrid solar configurations including specific component logging (inverters, battery banks, net-metering devices).

Yes, PiDuty offers a 14-day free trial with access to all CRM, Service, and AMC modules. No credit card is required to sign up.

Your data is hosted on enterprise-grade, highly secure cloud infrastructure in India. We employ bank-level encryption (SSL/TLS) for data transfer and continuous backups.

Yes, PiDuty is built on the bestERP ecosystem by Ascent24 Technologies, which supports native integration with accounting, inventory, and HR modules.

Absolutely. PiDuty includes a B2B Solar CRM module to capture leads, track site visit requests, log quote details, and monitor sales conversations before project conversion.

Admins can drag and drop tickets on an interactive calendar. PiDuty uses geolocation and availability metrics to recommend the closest qualified technician for each service call.

Yes, you can configure unique AMC billing terms (quarterly, semi-annual, annual) and custom service-level agreements (SLAs) for individual clients.

Ascent24 Technologies is an ISO 9001:2015 certified company with over 12 years of industry experience building high-performance ERP, CRM, and SaaS software for businesses across India.

Start Free Trial Now

Ready to Streamline Your Solar Service Operations?

Empower your field engineers, secure your AMCs and delight your solar clients with PiDuty.

Start 14-Day Free Trial Schedule Personal Demo